Jo Grist Coaching Limited Privacy Policy

Our contact details

Name: Jo Grist Coaching Ltd

Address: 71-75 Shelton Street, London WC2H 9JQ

Email: hello@jogristcoaching.com

At Jo Grist Coaching Limited, we take your privacy seriously. The company is registered with the Information Commissioner’s Office (reg ZB479836).

The type of personal information we collect

Information you give us. You may give us information about you after visiting the www.jogristcoaching.com website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use or register to use our site, subscribe to our service, search for a service / product, participate in any discussion boards or other social media functions on our site if applicable, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.

Information we collect about you. With regard to each of your visits to the www.jogristcoaching.com website we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

Information we receive from other sources. We may also work with third parties (including, for example, personal assistants, subcontractors in technical, payment and delivery services, analytics providers, search information providers,) and may receive information about you from them.

How Long Will Information Be Kept For?

Notes relating to our coaching assignments will be kept for six months after the coaching has finished. Financial information/invoices will be kept for 7 years, to comply with HMRC requirements. E-mail exchanges between us will be kept for 10 years unless you ask for them to be deleted sooner. Official coaching organisations including the European Mentoring and Coaching Council and The International Coaching Federation may require to inspect my records of coaching assignments which displays your name, email address and our coaching hours.  You grant permission for your name and email address to be kept in these coaching records. I will keep this record for as long as I am a qualified, accredited coach and require these details to fulfil the requirements of such official organisations.

Uses made of the information

We will use information you give us to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.

Cookies and analytics

It is our policy to respect your privacy regarding any information we may collect while operating our website. The www.jogristcoaching.com website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • This information may also include details about your use of this website, including:

  • Clicks

  • Date: 1 st December 2022

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services.

Squarespace analyses the data in a de-personalized form.

General

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for

processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@jogristcoaching.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(f) We have a legitimate interest.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

Access to information

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Please contact hello@jogristcoaching.com with any questions or requests.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Please check back frequently to see any updates or changes to our privacy policy. For any questions on this privacy policy please contact hello@jogristcoaching.com.

Date: 1st December 2022